TrueTone Support
Need help with TrueTone? We're here to help.
If you are having trouble with the extension, have questions, or want to report an issue, contact our support team and we'll do our best to help.
Contact Us
For support questions, bug reports, or feedback, email us at: support@thetruetone.app
Before Contacting Support
Try these steps first:
- Make sure you are using the latest version of Chrome.
- Make sure the TrueTone extension is enabled.
- Refresh YouTube and try again.
- Check that your filtering settings are configured correctly.
Reporting a Bug
If you found a bug, please include as much information as possible:
- What happened?
- What did you expect to happen?
- Your Chrome version.
- Your TrueTone extension version.
- Any error messages you saw.